For every $20 you spend on your World Elite Mastercard® you get a $5 reward!*

FandangoNOW has moved to Vudu!
Learn more

Conditions apply*

REWARDS

Spend $20 to unlock your $5 reward

Check all your rewards in one place. See how much you need to spend until your next reward.

Redeem for movie tickets or chill at home.

FAQ

What is the offer?

Eligible World Elite cardholders in the United States will get a $5 Fandango reward for every $20 (excluding taxes and applicable fees) spent on Fandango and/or Vudu while logged into their Fandango VIP account if on Fandango or FandangoNOW, or their Vudu account on Vudu at the time of purchase for purchases made between: (i) 4/1/2021 and 9/30/2022 on Fandango; (ii) 4/1/2021 and 8/2/2021 on FandangoNOW; and (iii) 8/3/2021 and 9/30/2022 on Vudu. $5 reward is redeemable for either movie ticket purchases on Fandango or online movie rental and purchases on Vudu. The Fandango VIP and Vudu accounts must share the same email address in order for the spending to be aggregated toward the $20 spending amount. To add your World Elite Mastercard as the payment method in your Fandango or Vudu account, log in to your account, go to your Account Settings and add your World Elite Mastercard.

What are the offer dates?

The offer is valid 4/1/21 – 9/30/22, while supplies last.

How will the transition from FandangoNOW to Vudu impact any $5 rewards issued but not utilized on FandangoNOW after transition?

Any issued FandangoNOW Promo Codes that were not redeemed to a user's FandangoNOW account will be honored on Vudu when the customer redeems the code on Vudu. Any FandangoNOW Promo Codes that were redeemed to a user’s FandangoNOW account but not fully used before the move to Vudu will have any unused balance migrated to their account on Vudu.

I made qualifying purchases on FandangoNOW. With the transition to Vudu, will my qualifying spend from FandangoNOW transfer to Vudu?

Your qualifying transactions are tracked by email address. If your Vudu account has the same email address as your FandangoNOW account, your previous spend from FandangoNOW will transfer to Vudu and future qualifying purchases on Vudu will be aggregated toward the $20 spending amount.

What happens to my previous $5 Promo Codes earned through VIP+?

Any previous $5 Promo Codes earned through VIP+ with your World Elite Mastercard before 3/31/21 are valid for 90 days from the date of issuance.

I already have a Vudu account, but the email address I use is not the same as my Fandango account. How can I make them match?

To change your Fandango VIP account email address, log in to your account and update the email address here: www.fandango.com/account/settings. Select “Change Email”, enter the new email address, and then “Save”.

To change your Vudu account email address, log in to your account and update the email address here: www.vudu.com/content/account/myinfo. Select “Edit” next to your email address, enter the new email address, and then “Save”.

Why do I need to use the same email address for my Vudu account and my Fandango account?

The Fandango and Vudu accounts must share the same email address in order for spending to be aggregated toward the $20 spending amount.

I don't have a Fandango account. How do I create one?

In order to receive the Mastercard offer, you need to create an account here with Fandango and become a Fandango VIP. It’s a free membership program, and you can sign up to be a Fandango VIP on the Fandango website or in the mobile app. Select ‘Join FandangoVIP’ and provide your first name, email address, and set your password to set up your account.

I don’t have a Vudu account. How do I create one?

Please visit www.vudu.com/content/landing/watch-movies-tv for an overview of Vudu and to sign up for a Vudu account. Make sure to use the same email address on your Vudu account that you have for your Fandango account. The Fandango and Vudu accounts must share the same email address in order for spending to be aggregated toward the $20 spending amount.

How do I make purchases from Fandango and/or Vudu to participate in the offer?

In order to receive the Mastercard offer, you need to create an account with Fandango and become a Fandango VIP. It’s a free membership program, and you can sign up to be a Fandango VIP on the Fandango website or in the mobile app. Select ‘Join FandangoVIP’ and provide your first name, email address, and set your password to set up your account.

For Fandango, once you are logged into your Fandango VIP account, use the search box at the top of the Fandango website or in the mobile app to find a show time and theater near you. For a complete list of participating theaters, go to this website: https://www.fandango.com/movie-theaters. Select a show time to begin checkout. Choose the number of tickets you want to purchase and pick your seat(s) (if reserved seating is available). How do you know if reserved seating is available? Look for the “Reserved Seating” icon next to showtimes to find theaters that offer it. After you select a showtime and ticket quantity, you’ll see a seat map where you can select available seats. Login to your Fandango VIP account and complete the information on the payment section with your World Elite Mastercard. Review your order, complete your purchase and enjoy the show! You’ll find instructions on how to pick up your tickets on the confirmation page after purchase, and you will also receive an email confirmation to the email address you used to create your Fandango VIP account.

For Vudu, once you are logged into your Vudu account make sure the credit card information in your account is for your World Elite Mastercard. Then, use the search box at the top of the Vudu website or in a participating mobile app to find a movie or TV show to rent or purchase. Complete the information on the payment section and your World Elite Mastercard will be used at checkout. Review your order, complete your purchase and enjoy!

What type of purchases do not qualify for this offer?

Purchases made using non-World Elite Mastercards, Venmo, and PayPal do not qualify for this World Elite Mastercard offer. Purchases made using a World Elite Mastercard through other wallets (excluding Venmo and PayPal) may qualify for this offer, if your World Elite status has been made available to us by the wallet provider and our service providers. Vudu purchases made on Xbox, or using your Roku account credit card on Roku, do not qualify for this offer.

Can I use Google Pay or Apple Pay and still get the offer?

Cardholders using Apple Pay or Google Pay with a loaded World Elite Mastercard will still be eligible to participate in the offer when making purchases on Fandango. Vudu currently does not support Apple Pay or Google Pay.

What is Fandango VIP?

Fandango VIP is a free program that gives you special perks and benefits on Fandango and FandangoNOW. With your Fandango VIP account you can write movie reviews, save your favorite theaters, access special perks, refund and exchange your movie tickets + more. To view the full list of benefits, check out www.fandango.com/fandangovip.

I forgot the password to my Fandango VIP account and can't sign in.

If you forgot your password, click here to enter the email address you used to create your Fandango account and then click 'SEND EMAIL'. We will send an email to that address. Click the link in the email and follow the instructions on the screen to reset your password.

Is my existing Fandango account now a Fandango VIP account?

Yes. If you had an account on Fandango already, we've upgraded you to Fandango VIP! There's nothing you need to do except enjoy the perks. Learn more at www.fandango.com/fandangovip.

Do I need to pay for my Fandango and/or Vudu purchases with my Mastercard?

Yes, you do need to pay for your Fandango purchase/s with your World Elite Mastercard while logged into your Fandango VIP account and/or your Vudu purchase/s with your World Elite Mastercard while logged into your Vudu account in order to participate in the offer.

How can I tell if I have a World Elite Mastercard?

You can identify your World Elite Mastercard by the holographic brand mark on the back of your card. Additionally, your card may say “World Elite.” Still not sure what card you have? Check with your financial institution to confirm.

What happens if I need to return my purchase?

As a member of Fandango VIP, you are able to exchange or request a refund for your entire order, less the convenience fee and any applied reward credits, through Fandango up until the posted showtime for most theaters. You’ll have to complete your refund and exchange before the posted showtime. Note that you will not get back any reward credits utilized on Fandango purchases that are ultimately refunded. For full terms and conditions, please see Fandango’s Ticket Policy (www.fandango.com/policies/movie-ticket-policy). For Vudu once a transaction is made on Vudu it is not refundable.

How can I track my purchases and rewards?

You can visit www.fandango.com/worldelitemc and log in with your email address to track your progress throughout the offer. And when you earn reward(s) you will receive an email to claim your reward(s), and this email will also include a link to your reward tracker.

How do I know if I got my reward?

You will receive an email alerting you that you have just earned a $5 reward once you’ve spent $20 (excluding taxes and applicable fees) using your World Elite Mastercard on Fandango and/or Vudu. Please note that it takes 24 hours after the showtime or for for Vudu 24 hours after the time of purchase for the amount spent to be counted towards your reward.

How do I apply my reward?

You will receive an email asking you to select a reward type. You can either choose a Fandango $5 reward redeemable for a ticket purchase on Fandango or a Vudu $5 reward redeemable for a purchase or rental of content on Vudu.

Does the $5 reward expire?

Yes, your $5 reward link must be activated within 90 days of issuance. Once you have activated your reward link and chosen your reward, you will have 30 days to redeem from the date of issuance.

What do I do if I need more help?

Please contact Fandango’s support team at 1-800-FANDANGO from 6AM to 10 PM PT any day of the week.

I have a question about redeeming my Vudu Promo Code.

Please visit: https://www.vudu.com/content/account/support for additional tips and FAQ.

How do I purchase movie tickets with my Fandango Promo Code?

You can purchase movie tickets on Fandango in these simple steps:

o    Use the search box at the top of the Fandango website or in the mobile app to find a show time and theater near you. For a complete list of participating theaters, click here.

o    Select a show time to begin checkout. Choose the number of tickets you want to purchase and pick your seat(s) (if reserved seating is available). How do you know if reserved seating is available? Look for the “Reserved Seating” icon next to show times to find theaters that offer it. After you select a show time and ticket quantity, you'll see a seatmap on the following page where you can pick from available seats.

o    Log in to your Fandango VIP account or checkout as a guest, and complete the information on the payment section with a valid method of accepted payment. No Fandango VIP account? Sign up here.

o    Review your order, complete your purchase and enjoy the show! You'll find instructions on how to pick up your tickets on the confirmation page after purchase, and we'll also send an email confirmation to the email address you provided during checkout.

When will I get my order confirmation email?
Shortly after you complete your ticket purchase, an email confirmation will be sent to the email address that you provided during checkout, and will also be stored in your Fandango VIP account information under purchase history.

If you lost or can't find your confirmation email, please check your SPAM folder. You can also sign in to your Fandango VIP account to see your purchase history.

If you checked out as a guest – just sign up for a Fandango VIP account with the same email address you used during checkout, and we'll automatically link your previous purchases to your Fandango VIP account. Sign up here!
How do I pick up my tickets?

After you complete your purchase, you'll see a confirmation page that tells you exactly how to pick up your tickets. Depending on the theater and device you're on, you may print your tickets at home, pick up at a box office or kiosk with a valid credit card, or use a mobile ticket (if available). This information is also available on your confirmation email.

The cost of the movie ticket is more than the value of my Fandango Promo Code.

If the cost of the movie ticket(s) with Fandango's convenience fee included is more than the maximum value of the Fandango Promo Code, then you will need to pay the difference.

My Fandango Promo Code has expired. Can it be replaced?

The Fandango Promo Codes are limited time offers which coincide with the release of specific movies or promotions. Unfortunately, we are not authorized to exchange, replace, renew, or refund any expired Fandango Promo Codes once the promotion has ended or the specific movie is no longer in theaters.

Are Fandango tickets refundable?

Fandango tickets purchased with a promo code are non-refundable. If a Fandango Promo Code is used to purchase a ticket, the amount paid with the Fandango Promo Code will be forfeited, and will not be refunded.

I have a question or complaint about a movie theater

Fandango operates independently from the theaters. If you have questions regarding topics such as available theater amenities, ticket category age policies, or when a particular movie will be coming to your location, you should contact your local theater directly.

*OFFER DETAILS

SPEND: Spend twenty dollars ($20.00) (excluding taxes and applicable fees) in one or multiple transactions with your World Elite Mastercard® on Fandango and/or Vudu while logged in with your Fandango VIP Account if on Fandango or FandangoNOW, or Vudu Account on Vudu, at the time of purchase for purchases made between: (i) 4/1/2021 and 9/30/2022 on Fandango; (ii) 4/1/2021 and 8/2/2021 on FandangoNOW; and (iii) 8/3/2021 and 9/30/2022 on Vudu. The Fandango/FandangoNOW and Vudu accounts must share the same email address in order for spending to be aggregated toward the $20 spending amount.

RECEIVE: You will receive an email alerting you that you have earned a $5 reward once you’ve spent $20 (excluding taxes and applicable fees) using your World Elite Mastercard on Fandango, FandangoNOW, and/or Vudu. Please note that it takes 24 hours after the showtime or for home entertainment 24 hours after the time of purchase for the amount spent to be counted towards your reward. Reward link must be activated and reward must be chosen within 90 days of reward link issuance.

While supplies last. Rewards expire 30 days after issuance. Reward choices include a $5 Fandango Promo Code and a $5 Vudu Promo Code. If lost or stolen, cannot be replaced. No cash value, except as required by law. Void where prohibited. Not valid with any other offer. Not for resale, void if sold or exchanged. The redemption of the Rewards is subject to Fandango’s Terms and Policies at www.fandango.com/terms-and-policies. Fandango and Fandango Loyalty Solutions, LLC are not a sponsor or co-sponsor of this program.

Fandango Promo Code (“Fandango Promo Code”) is good towards the purchase of one movie ticket (up to $5 total ticket and convenience fee value) to see any movie at Fandango partner theaters in the US. Only valid for purchase of movie tickets made at Fandango.com or via the Fandango app and cannot be redeemed directly at any theater box office. One-time use only. If cost of movie ticket with Fandango’s convenience fee included is more than maximum value of the Fandango Promo Code, then user must pay the difference. Any price difference between movie ticket purchased and maximum value of the Fandango Promo Code will not be refunded.

Vudu Promo Code (“Code”) is good towards the purchase or rental of content on Vudu.com and via participating Vudu apps (up to $5 total value). You may be required to pay taxes separately. You must have a Vudu account to redeem your Code. Vudu is free to join; you must be 18 years of age or older to open a Vudu account. Credit card may be required for transactions on Vudu.com. Code must be redeemed to your Vudu account and used within 30 days of code issuance to receive credit. If the cost of purchase or rental is more than maximum value of the Code, then user must pay the difference. Offer valid in U.S. and D.C., excluding U.S. territories and where prohibited by law. Vudu and Fandango Loyalty Solutions, LLC are not a sponsor or co-sponsor of this program. The redemption of the Code is subject to Vudu’s Terms and Policies at www.vudu.com/tos.

Purchases made using non-World Elite Mastercards, Venmo, and PayPal do not qualify for this World Elite Mastercard promotion. Purchases made using a World Elite Mastercard through other wallets (excluding Venmo and PayPal) may qualify for this promotion, if your World Elite status has been made available to us by the wallet provider and our service providers. Vudu purchases made on Xbox, or using your Roku account credit card on Roku, do not qualify for this offer.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.